| Q: |
CAN WE REQUEST AN
EXTENSION ON THE CALLS’ REQUIRED DUE DATE? |
| A: |
The Bureau will not grant an extension for any
reason. All calls must be received with a postmark date prior to or on the required due
date. |
| |
|
| Q: |
CAN CALLS BE
SUBMITTED BY FAX OR E-MAIL? |
| A: |
The Bureau cannot accept
facsimile or e-mail versions of original Call submissions. However, a
Call revision may be submitted by fax or e-mail.
|
| |
|
| Q: |
OUR COMPANY HAS NOT
WRITTEN BUSINESS IN A FEW YEARS. DO WE NEED TO CONTINUE TO SEND CALLS? |
| A: |
Yes. Experience for policy years continues to
develop for many years after those policies expire. While a carrier may not have any new
business, the current calendar year will generally reflect activity on those older years.
Tracking of that activity is a crucial part of the Bureau’s analysis in the
preparation of rate and/or loss cost filings. |
| |
|
| Q: |
CAN WE CHANGE OUR
DESIGNATED CONTACT PERSON? |
| A: |
Yes. A carrier may change
their Designated Contact Person at any time. Simply notify the Bureau
and we will mail you the forms to complete or you can print the forms
directly from this website. Once we
receive the completed form, we will update our records accordingly. Otherwise, all
correspondence will continue to be sent to the contact person on record. |
| |
|
| Q: |
DO WE REALLY NEED TO
SEND A TRANSMITTAL LETTER WITH THE CALL? |
| A: |
Yes. A transmittal letter has two purposes.
First, it allows the Bureau to record and process incoming mail efficiently. Secondly, it
serves as proof of mailing for the carrier and the Bureau. |
| |
|
| Q: |
THERE ARE SOME ITEMS
ON OUR FINANCIAL CALLS THAT MAY LOOK EXTRAORDINARY WITHOUT EXPLANATION. SHOULD WE WAIT FOR
A CRITICISM LETTER BEFORE WE OFFER AN EXPLANATION? |
| A: |
No. We encourage all carriers to attach
additional information at the time of submission. In most cases a simple paragraph is
sufficient and a Bureau criticism letter is avoided. Also, the questionnaire page and
reconciliation pages within the calls provide carriers with an opportunity to explain any
imbalances or inconsistencies. |
| Q: |
WHERE
CAN I GET A COPY OF THE INSTRUCTIONS OR FORMS FOR A FINANCIAL CALL? |
| A: |
Copies of the documents can
be accessed and/or printed from the Bureau's web site or from the CD that
was distributed by the Bureau to all carrier groups. |